The Space Between: Conflict Resolution with Dr. Tammy Lenski

Replay: Simple phrase to de-escalate anger

June 19, 2018

When someone is emotionally swamped by anger, it can be helpful to redirect them temporarily away from their feelings and engage their cognitive capacities. The following invitation helps de-escalate anger particularly well and deserves a permanent home in your conflict resolution toolbox.

This episode is a replay of a 2017 episode. I'll be back with new episodes in a few weeks.

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