The Space Between: Conflict Resolution with Dr. Tammy Lenski

How to say no persuasively

January 31, 2017

Being able to say no is essential for good day-to-day negotiating. Yet it can evoke anxiety about appearing obstructive, unkind, or unhelpful. If you want a way to keep yourself from saying yes when you really do need to say no, pack this research-supported technique in your toolkit.

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